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I went in Menifee store and saw the perfect rug.. took pictures too..

I needed a larger one they didn’t have. Ordered it and paid over 1K for the rug with the dimensions and everything matching. After almost 4 weeks I received the rug and it was a cheap version of what I paid for. It was the same size and pattern but it was woven around the edges and a quarter of an inch in height!!!

Iam not happy. I have no truck to return it and they said I have to pay for them to pick it up... i simply ask for a discount of at least half or something but no one can help me.. I paid for a a cheap, low quality rug which was very deceiving online...

this is definitely not the rug I saw in the store and not one inch height as stated online!!!

I’ve attached photos.. also a photo of a rug I purchased years ago at living spaces which shows the difference...

who can i call?

Product or Service Mentioned: Rug.

Reason of review: Bad quality.

Company wrote 0 public responses to the review from May 12.
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