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Went to Living Spaces to purchase a new sectional couch. Talking to the sales person she talked us into the carefree insurance.
We hesitated at first, but she was very convincing on why we should get the insurance.
We were happy with our couch until we smelled smoke coming from the USB electrical consul, we immediately unplugged our electronics and unplugged the consul from the wall outlet.If we weren't home it could have burned the house down.
Contacted the carefree insurance she sold us on sent them pictures told them what happened. Carefree said we could get a new USB electrical consul. They said to contact
Living spaces to get the new one. I called and living spaces said they were on back order
that I had to wait till they came back to stock.
I waited a month no phone call, so I call living spaces, they told me they no longer carry that sectional.
Living spaces told me I can get a whole new sectional to replace mine, but they needed an okay from Carefree ins. Carefree wont get back to me or Living Spaces.
WORST COSTUMER SERVICE EVER!
I WILL NOT BE SHOPPING WITH LIVING SPACES EVER.
I RECOMMEND YOU TAKE YOUR BUSINESSES ELSEWHERE.
User's recommendation: Avoid living Spaces and Carefree Warranty.
Product or Service Mentioned: Living Spaces Sofa.
Preferred solution: Full refund.
Living Spaces Cons: Worst customer service ever.
Location: 30251 Antelope Road, Menifee, CA 92584