Living Spaces - Worst company ever

32 of 265 Living Spaces reviews

Seriously, the worst company ever.We ordered a sofa after months of searching for one we liked, but were delivered the wrong sofa!

We ordered the floor model fabric, a dark gray with brown flecks, and were delivered a light gray with purple pillows. The delivery driver refused to take it back that day, saying we had to get in touch with the store. We went to the store to arrange for a next day exchange but they could not do that. They set up the exchange for two days later but missed their delivery!

Called again, set up a Sunday delivery and when the driver got here he said he couldn't take it because it had been in a home with dogs and had hair on it. Our dogs barely touched the sofa but of course it had hair on it, it was in a house for days with dogs running around in it and the AC and fans on full blast in the summer heat. Living Spaces refused to pay for cleaning services, refused to take the sofa, would not give us what we ordered and won't do a thing about it. They gave unreasonable demands like to buy a new vacuum or new sheets to put over it but of course wouldn't cover the costs of such things.

The sofa is beautiful, just not the color we wanted, but they are completely unreasonable.

This review is a subjective opinion of a user.
Report Comment

More Review Details

Price Affordability
Exchange, Refund and Cancellation Policy
Staff
Reliability
Value for money
Style and Design
Advertised vs Delivered
Customer service
Website
Diversity of Products or Services
Warranty
Product or Service Quality
Delivery Service
More

  • What I liked
      No items
  • What I disliked
    • Dont take care of their customer
    • Worst
    • I feel cheated

Reason of review:
Not as described
Product or service
Evan Sofa
Review category
Furniture and Decor
review #884082
Had an experience with Living Spaces? Submit review ›
Helpful? 1 Yes 1 1 No 1
Had the same issue 0 Yes 0
32 of 265 Living Spaces reviews
Comment as anonymous As anonymous or Log in
OR Is it your business? Respond to your
customers as verified company representative.
Apply for a Free Plan
Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

You May Also Like

× You are about to contact PissedConsumer.com

Review submitted through "Contact Us" will not get published on the site or forwarded to Living Spaces. However, many companies do monitor reviews on our site.

 
×
You were reading a complaint about Living Spaces.
Filing a new complaint about
×