Living Spaces - Unfriendly staff/still waiting for $300 gift card
I purchased a mattress and box spring set in Glendale,AZ on Labor Day. I was supposed to get a $300 store gift card.
I was told at time of purchase I would receive it in 2-3 weeks. After calling I was told it would be 30-45 days. 45 days have passed and when I call they say they have to check with their accounting dept and would get back with me. I still have no call or email.
Don't try to return anything they are less than helpful and less than friendly. I spent $2500 on my mattress and was going to purchase a bedroom set until I had this experience. They floor staff are accommodating to get you to buy but the managers and people that sit behind the counter are very unfriendly.
BEWARE before you make a purchase. Don't they know that customer service is #1?
Reason of review: Promise of $300 gift card with purchase.
Monetary Loss: $300.
Preferred solution: Full refund.
Living Spaces Cons: Customerservice.
Location: Surprise, Arizona
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Comments
Please avoid publishing any personal information and promotional content
Sabrina.diaz@***.com or deleon.nevels@***.com. ryan.nagy@***.com.
report your messages to all 3.
I'm sure you'll get an answer then. Top 3 people in the customer service department.