Living Spaces - Total Ripoff

Ordered and received matching bedroom set (queen bed, dresser and side table) While sleeping the second night we awakened to a "loud crack".After inspection "the frame" (a 1/2" piece of particle board which supports the entire load snapped near the headboard) (we are normal size adults)...

Terrible design... After 3 full days of chasing down warranty dept (dealing with Erma, Terica, Celest and supervisor Fernando, we requested to return the full matching set since the bed itself had a design flaw and were told that since there was nothing wrong with the dresser and side table we would have to pay $99 pickup fee plus 15 percent restocking fee on them and 15 percent on the HEADBOARD and FOOTBOARD as if they were separate from the bed!!! This is $200 of the $650 order!!! This is robbery no matter who looks at it!

Greed has run amuck!NEVER EVER BUY THERE!!!

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More Review Details

Product or Service Quality
Customer service
Diversity of Products or Services
Value for money

  • What I liked
      No items
  • What I disliked
    • Outrageous restocking fee

Reason of review:
Bad quality
Preferred solution:
Full refund
Monetary loss:
Product or service
Living Spaces Stella Bedroom Set
Review category
Furniture and Decor
review #732891

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