I spent $3000 on a custom made sectional and made sure that the fabric I was covering the sofa in was animal resistant. She assured me it was.
She also pushed and pushed for me to buy the care free warranty.
Well, my dog's claw caught on the cushions and three of them are torn. I filed a claim and was told that they do not cover pet damage.
In addition, the sectional is not holding up well.
The pillows/cushions are sagging horribly and must be plumped up daily to appear nice. When someone sits on the end of the sectional, the person sitting on the other end feels the movement.
Product or Service Mentioned: Living Spaces Claim.
Reason of review: Poor customer service.