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We made the mistake to order from living spaces for the second time. The first time we ordered furniture (bed set, coffee table and tv console) from them, the items were not delivered when they said they would. We did not get any email/call from them letting us know...
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Company wrote 0 private or public responses to the review from Oct 05.
1.6
#1373737
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Living Spaces Care plan need to honor their claims. Not finding loop holes to not fulfill what this company promised. Sales representative promised that human and animal bodily fluid are covered but they are not. Those particular fluids have smell and they will not...
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Company wrote 0 private or public responses to the review from Sep 27.
#1367792
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My purchase was scheduled for delivery today between 12 and 3 pm today and not only the arrived almost at 5 pm but the first 3 items the unload were damaged. I was trying to call customer service but the driver call first to report the issue. Once we were on the line...
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Company wrote 0 private or public responses to the review from Sep 18.
2.5
#1359382
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I purchased a large sectional couch from Living Spaces in Peoria, AZ, spent over $3,000.00. I was concerned with the fabric because I have always purchased leather furniture, I have young children and dogs (dogs do not get on the furniture). I specifically addressed my...
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Company wrote 0 private or public responses to the review from Sep 14.
2.6
I liked
  • Furniture selections
I didn't like
  • Customer service or warranty staff are extremely rude
  • Customer service
  • Warranty
#1355691
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On Sept. 13, 2016 l drove from Marina del Rey to Panorama City Living Spaces (65 miles round trip) to pick up a 2nd Thorndale Chairside Table - which was apparently only available at this location. So - l spend the 1 1/2 hrs. traveling there - pick it up (pick up...
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Company wrote 0 private or public responses to the review from Sep 13.
3.8
I liked
  • Service at pick up
I didn't like
  • Product damaged and assembled wrong
  • Quality of product
  • Distance traveled to pick up
#1354889
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Living Spaces - Never again

It took all day for the delivery people to get my delivery date confirmed. They would email and phone me throughout the day constantly changing it. They would not work with me on the phone so i had to go to the store and tell them i want to cancel my order. Then and only then did it get resolved but it took another 2 hours. Hah. It cost 100 dollars to get my order delivered and i was treated like an idiot.
Company wrote 0 private or public responses to the review from Sep 06.
3.8
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
#1348244
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Great store, really nice furniture at fair prices. That said, the customer service is the worst, they are completely and totally inept. From the store managers to those on the phone. I have spent over 20k there in the last 8 months and will never be back, in addition...
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Company wrote 0 public responses to the review from Sep 05.
2.5
#1347713
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I had a sleeper sofa delivered today and it doesn't fit into our room. The delivery men said we had 7 days to return, with only a restocking fee. We thought that sounded ok, because that would give us some time to attempt to get it around the weird hallways and into...
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Company wrote 0 private or public responses to the review from Aug 30.
Anonymous
Tonya55

Why should the delivery guy explain? Did YOU not ask questions when you purchased?

3.0
#1343005
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I had pleasant experience with this company in the past but my most recent has just been terrible and very upsetting. I ordered a very specific piece of furniture that had a very specific size and color. After looking for days in the internet and stores, I found one on...
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Company wrote 0 private or public responses to the review from Aug 29.
1.5
#1341984
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Living Spaces - Your horrible shipping company reflects you!

The shipping company that Living Spaces uses—DSI—is horrible! I was a loyal customer of Living Spaces until I realized that their loyalty to their customers are the WORST! If you decide to work with a company that doesn’t return phone calls and makes promises they don’t keep—DSI—then that is a reflection of you and your priorities, Living Spaces. Kick DSI to the curb or it shows that you don’t care about customer service and loyalty.
Company wrote 0 public responses to the review from Aug 28.
#1341248
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