filters
State:
Show
City:
Show
Product:
Show

Living Spaces - Tortuga outdoor table and San Martin II outdoor dining chairs

1.0
Details
Living Spaces - Tortuga outdoor table and San Martin II outdoor dining chairs
Living Spaces - Tortuga outdoor table and San Martin II outdoor dining chairs
Living Spaces - Tortuga outdoor table and San Martin II outdoor dining chairs
Living Spaces - Tortuga outdoor table and San Martin II outdoor dining chairs
Living Spaces - Tortuga outdoor table and San Martin II outdoor dining chairs
We were told this furniture would last for 10 years. It did not last 2 1/2 years. I spoke to customer service (that is what they call it), with no resolve. I would have rated them a 0 but that option was not available.
View full review
1 comment
Anonymous
#1764468

I unfortunately had a similar poor experience with my San Martin II chairs which cracked and fell apart. These chairs were kept under a covered patio year round and covered under a chair cover throughout the summer months.

After 2 years, two chairs cracked and fell apart. Very disappointed, no help from customer service.

Review
#1611645 Review #1611645 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
Loss
$1762
Preferred solution
Full refund
Tags
  • deceptive warranty

Living Spaces in Santee, California - Don't purchase VIP protection plan

1.0
Details
Living Spaces - Don't purchase VIP protection plan
Living Spaces - Don't purchase VIP protection plan
Living Spaces - Don't purchase VIP protection plan
Living Spaces - Don't purchase VIP protection plan
We purchased a leather living room set. Within 6 months, color was fading horribly on the pieces we use the most. When we filed claim they denied it, although it says they cover stains or fading from bodily oils (which is what we figured this had to be). Nevertheless, we are out the money we paid, our loveseat and recliner look like faded CRAP, and they don't care.
View full review
Review
#1584566 Review #1584566 is a subjective opinion of poster.
Pros
  • Furniture looks nice
  • Sell you on vip protection plan
Cons
  • Lying employee vip warranty managment would not help
  • Failure to honor manufacturer warranty and customer service
  • Horrible protection plan warranty
Reason of review
Warranty issue
Loss
$4000
Preferred solution
Let the company propose a solution
Tags
  • defective material
2.1
Details
Living Spaces - Falling apart chair
Living Spaces - Falling apart chair
Living Spaces - Falling apart chair
Living Spaces - Falling apart chair
Living Spaces - Falling apart chair

Update by user Jun 19

Still have not hear from them. I recamend not buying here.

I will never go back,this chair has called apart. They sell junk, and treat customers like they don't care.

Original review posted by user May 20

My wife and I bought a Dempsey Power Recliner Product #81549 in March of 2016. Now I am retired no kids...
View full review
Review
#1538876 Review #1538876 is a subjective opinion of poster.
Living Spaces - I got a used couch from the store twice!
Living Spaces - I got a used couch from the store twice!
Living Spaces - I got a used couch from the store twice!
Living Spaces - I got a used couch from the store twice!
I bought and ordered the couch on 7/8/19. the employee explained that I would be getting the couch in 3 weeks because they ran out. I came back to the store a month later and asked about the couch that I ordered and, she said that it was still not in the store and it...
View full review
Review
#1653332 Review #1653332 is a subjective opinion of poster.
Pros
  • Have good products
Cons
  • Very bad customer serivce
  • Customer service not calling back as promised
  • Poor customer service after purchase
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
1.3
Details
Living Spaces - Rude delivery service
Living Spaces - Rude delivery service
We had our king bed set delivered and assembled. When the delivery guys arrived, I have them bottled water to make them comfortable. They rushed to assemble the bed frame. The planks where the mattress would go on top were crooked, so I knew something was not right. I...
View full review
Review
#1615566 Review #1615566 is a subjective opinion of poster.
Pros
  • Design ok
Cons
  • Horrific experience
  • Poor delivery service
Tags
  • poor delivery service
1.0
Details
Living Spaces - Worst Experience of my life!
Living Spaces - Worst Experience of my life!
Living Spaces - Worst Experience of my life!
Living Spaces - Worst Experience of my life!
Where can I begin the delivery was a process several set up dates & cancel the day before claiming did not have the item in yet , but when I was called told the item arrived to set up the original delivery day. I spent 10k on furniture at this store. A few days after...
View full review
Review
#1395704 Review #1395704 is a subjective opinion of poster.
Reason of review
Damaged or defective

DO NOT BUY FROM LIVING SPACES

1.0
Details
They have the worst warranty company managing its defective / broken furniture operation. Please do yourself a favor and avoid having anything to do with Living Spaces because the warranty company doesn’t answer their phone and you will be scheduled a repair date 2 + months later.
View full review
Review
#1671845 Review #1671845 is a subjective opinion of poster.
Reason of review
Warranty issue
Loss
$2000
1.5
Details
Living Spaces - Horrible first, AND LAST experience
Living Spaces - Horrible first, AND LAST experience
Living Spaces - Horrible first, AND LAST experience
I ordered a mirror piece for my living room wall as well as a 24x36" decorative state flag. The mirror came rather quickly, with THIRTEEN of the mirror parts broken off from the frame! There were also mirrors that were chipped & loose from their setting. It looked...
View full review
Review
#1410831 Review #1410831 is a subjective opinion of poster.
Reason of review
more than just 1 issue. poor quality, poor customer service, damaged merchandise

Living Spaces in Anaheim-Santa Ana-Garden Grove, California - Terrible Everything!

1.0
Details
Terrible customer service. Took 6 weeks to finally tell me my bed rails were totally out of stock. I'm still waiting 3-5 more days for a refund on MY credit card because their Synchony back wouldn't issue immediate credit. I had to wait 7-10 days to get their card in the mail before I could use it meaning I would lose out on a Labor Day sale. I now have to pay interest on the bed, which I NEVER got! AND they won't issue me a credit for the interest which is small but it's not the money it's the principal! NEVER shop there again! Karina, a supposed manager, REFUSED to transfer me to someone higher up who could possible accommodate my request for the interest refund! RUDE!
View full review
Review
#1680109 Review #1680109 is a subjective opinion of poster.
Cons
  • Being charged for something i did not get
  • Customer service attitude
  • Customer service
Reason of review
Poor customer service
Loss
$5
Preferred solution
Credit the interest I had to incur while they DID not solve the problem
Tags
  • incompetent
  • Waiting Too Long
  • Rude Agents

Contact Living Spaces Customer Service

Mailing Address:
Living Spaces Furniture
14501 Artesia Boulevard
La Mirada, CA 90638
Phone:
(877) 266-7300
All Living Spaces Contacts
1.0
Details
I ordered a small coffee table online and was emailed to go pick it up from the distribution center in Fremont. I drove out to the center only to be told that they did not have my item. The lady took down my phone number and email (even though they already have it from...
View full review
Review
#1671020 Review #1671020 is a subjective opinion of poster.
Cons
  • Lack of customer call back
Reason of review
Poor customer service
Preferred solution
Price reduction