Living Spaces Reviews and Complaints
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I have been trying to get living spaces to honor their warranty for over a month only to hear back that they will not honor their warranty. This s a double recliner with a console...as you see in pic one recliner is fine the other one of the recliners has come...
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Product
I didn't like
- Failure to honor manufacturer warranty and customer service
- Vip warranty and living spaces staff
I ordered an item almost three months ago now and still have not received the item or a refund. On two separate occasions delivery through their third party delivery service was cancelled the day before delivery due to "product condition." After waiting over two months...
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I didn't like
- Lies
- Delivery and customer service
- Poor quality of furniture and bedding
i have talked to at least 10 CSRs and 2 "managers" at Living Spaces over the course of the 6 weeks I have been waiting for my furniture. Got the run around every single time. I have no energy to write out the whole story except to say that Living Spaces should NOT be...
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Bought sofa set at Living Spaces and bought replacement warranty. The couch ripped within year-called for replacement. December 2017 A month later, a Living Spaces rep came to the home to deduce that it rip couldn't be fixed because it was not a sea, and deemed that...
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I liked
- Large selection
I didn't like
- That i purchased inferior product and the extended warranty
We bought to accent chairs. When they brought the chairs to our house, the delivery guys put a stop on the on both chairs (the chairs were ivory color). We called customer service and they said we could return the chairs and pick other ones of the the same. When I went...
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I bought VIP care when I purchased our couches because I have two little children and I knew I would need it. Of course as expected my kids spilled juice and water on the couches. When calling to file the claim I was assisted by someone who was either eating food or...
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I didn't like
- Worst cusotmer service
Delivered wrong mattress, took old mattress and box spring, took the wrong mattress, with them did not wait around long enough to let us look the box spring that they delivered. Meanwhile me and my wife slept on our couch that night, " bad back " not very happy. I also...
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I purchased a lift recliner for my elderly parent. It was a sale item and was delivered uncartoned and dusty. The delivery personnel brought three different remote controls and spent over 30 minutes trying to install the incorrect control on the chair. I refused the...
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When my ex-wife and I bought our sofa and recliner, we purchased the 5 year warranty. I called today to report my recliner motor stopped working last week and they are going to send someone to repair it. I also said that my sofa has lost all support. They asked me when...
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Similar to Living Spaces
I ordered a dining table and bar stools they indicated I could only pay for one bar stool because that’s all that was available and would have to back order the five other stools. Five days later I called for status of my order and indicated they were not ordered and...
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