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We purchased a bed room set from this store about 1 year ago. The quality is poor and highly priced( they charged us 2200 dollars).
Exactly after 1 year the base of the bed is broken and making bad noise. We contacted the store and warranty section of the business .Unfortunately they declined service just because few days had passed the warranty. Even though my wife and me are both healthcare workers(first responders) and explain the reason why we were a little late(2 shifts job) to report, they did not accept to give us repair service. Overall the cost of service does not exceed more than 100 dollars, but the way they treated us and their un respectful manner, really hurt us much.
I do not recommend anybody to purchase anything from this brand. Low quality and bad service.
Be advised!!!!!!! give service.Overall the servic
User's recommendation: Be advised. Overpriced. Low quality and bad after sale service.
Monetary Loss: $1050.
Preferred solution: Let the company propose a solution.
Living Spaces Cons: Poor quality, High price, Bad customer service.
Location: 101 Technology Drive, Irvine, CA 92618