Product: Living Spaces Sofa Clear all filters (73 of 73 reviews match)
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I would not recommend you to get this service because it is a SCAM!!!For anyone who has cats, you clearly would know if it has urinated somewhere. I called to have my couch serviced but they would not cover it because there was no "VISIBLE" stain. They said we will...
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1.0
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Living Spaces Sofa
#1169573
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Living Spaces - 7 Day Return policy is crazy

Had sofa delivered to new home then went away for Christmas..once we moved in I set on sofa and it was nothing like the floor model and they would not let us exchange for a quality sofa
3.4
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Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
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Living Spaces Sofa
#1163678
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Living Spaces - TERRIBLE CUSTOMER SERVICE
Living Spaces - TERRIBLE CUSTOMER SERVICE
Living Spaces - TERRIBLE CUSTOMER SERVICE
We purchased a couch from Living Spaces in Vista, CA, along with the VIP protection plan. We were told by the sells person, if anything happens to the couch we would be covered, (rips, tears, stains, etc.....) BIG FAT LIE! I called the Protection Plan folks and they...
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2.5
Product
Living Spaces Sofa
I liked
  • Ease of getting to the show room
I didn't like
  • Warranty and customer service
#1147529
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All went ok until I notices some wear on the leather couch. I took a photo and went to the store and the manager Charles gave me this phone number 877-266-7300 and told me to contact VIP as they handle all quality issues. I called the number and talked to a person...
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2.2
Product
Living Spaces Sofa
I didn't like
  • Vip warranty
  • Do not stand by warranty
#1144543
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I purchase a hodan couch last march and before august end i had a problem with it. I called the customer service and they informed me that it is still under warranty but then a customer service from the warranty dept called and informed me that i need to pay $99.00 for...
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1.5
Product
Living Spaces Sofa
#1100056
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Bought a sofa and love seat in December.Frame broke on sofa in Feb. and they did replace but I asked at the time if this was going to be an ongoing problem, they said no. This time it lasted 5 months and the frame has broken again. Called customer service and they...
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2.2
Product
Living Spaces Sofa
I didn't like
  • Customer service warranty
#1083115
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Living Spaces - Fails to honor warranties
Living Spaces - Fails to honor warranties
Living Spaces - Fails to honor warranties
During our visit to Living Spaces we spent more than 13K on an adjustable bed, an upholstered frame, a set of mattresses and a motion sofa and love-seat. Of the items purchased the Oliver sofas frame broke, the leather scratches very easily and when they were brought...
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Anonymous
Jakai 2

Good to know was going to buy a mattress for around 3200 now we will not

1.4
Product
Living Spaces Sofa
I liked
  • Ease of getting to the show room
I didn't like
  • Failure to honor warranty
  • Failure to honor manufacturer warranty
  • Poor customer service
#1072769
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Bought many pieces from Living Spaces (happy until we bought a custom couch and loves eat at Huntington Beach location. Quoted 3 weeks after no delivery contacted company and received couch and love seat about a week later, several weeks after that we notices that the...
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2.0
Product
Living Spaces Sofa
I liked
  • Staff at store location
I didn't like
  • Lack of customer satisfaction
  • Lack of warranty
  • Lack of customer call back
#1068258
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I ordered a sofa *** bed from Living Spaces last year in May 2016, and the guys who came in did not even try to enter the sofa into our premise and said the sofa cannot enter our house, and took back the sofa to their place. They never called me back for two days about...
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1.2
Product
Living Spaces Sofa
I didn't like
  • Worst customer service
  • Harassing customers even though they never delivered the product
  • Living spaces policy of zero support after delivery
#1065343
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EXTREMELY DISAPPOINTED! NEVER TO SHOP AT LIVING SPACES AGAIN! My husband and I purchased a Taren Reversible Chaise Storage Ottoman and a Taren Reversible Chaise Sleeper from Living Spaces on April 30, 2017. We took pictures of the items, so that we could match other...
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1.7
Product
Living Spaces Sofa
I didn't like
  • Dishonesty
#1063834
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