Product: Living Spaces Sofa Clear all filters (0 of 85 reviews match)
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Living Spaces - VIP Care Plan - waste of time and money

As with most warranty companies, their goal is to never pay out on any claim. This policy was sold to me as comprehensive, yet the contract is riddled with exceptions and disclaimers, making it basically useless
Product
Living Spaces Sofa
#1409834
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Less than 2 years ago I purchased $1,800 worth of furniture. Now, one of the couch sectionals is literally falling apart. I called ans was told they will do NOTHING about it. DONT BUY ANYTHING FROM THESE THIEVES. YOU DO SO AT YOUR OWN RISK. Sad Sad Sarcastic...
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Anonymous
Old employee

Ryan.nagy@livingspaces.com deleon.nevels@livingspaces.com Sabrina.diaz@livingspaces.com Customerservice@livingspaces.com Email all of those. I can guarantee you'll get a respo...

1.9
Product
Living Spaces Sofa
#1408422
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They sold us on a 5-year carefree warranty. It covered stains, tears accidents etc. Within 6 months, our recliner sofa’s cushions started to come loose. I called Living Spaces to start a claim. They were going to email me a link to upload photos of the issue. The email...
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2.1
Product
Living Spaces Sofa
#1400634
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Living Spaces - Crap furniture and even worse customer service
Living Spaces - Crap furniture and even worse customer service
Horrible experience with the product and customer service. Just got off the phone with the corporate general manager Ray. I purchased The Abigail couch manufactured by Jonathan Louis. It was one of the most expensive couches in stock, but we spent the money because we...
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1.1
Product
Living Spaces Sofa
I didn't like
  • Quality of furniture and warranty
  • Quality of product and warranty
#1384515
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Living Spaces Care plan need to honor their claims. Not finding loop holes to not fulfill what this company promised. Sales representative promised that human and animal bodily fluid are covered but they are not. Those particular fluids have smell and they will not...
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Product
Living Spaces Sofa
#1367792
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Living Spaces - Never again

It took all day for the delivery people to get my delivery date confirmed. They would email and phone me throughout the day constantly changing it. They would not work with me on the phone so i had to go to the store and tell them i want to cancel my order. Then and only then did it get resolved but it took another 2 hours. Hah. It cost 100 dollars to get my order delivered and i was treated like an idiot.
3.8
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Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
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Style and Design
Value for money
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Product
Living Spaces Sofa
#1348244
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Tried using VIP Which stands for Rest In Peace, because the relationship is over once they get your money. Jumped through too many hoops to get nothing done. Hopefully another furniture store that care about customers that purchase from will surface soon. Waiting for...
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1.2
Product
Living Spaces Sofa
I didn't like
  • Failure to honor manufacturer warranty
  • Customer service is bad
  • Warranty service
#1323996
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Living Spaces - This store has amazing deals!!!
From the moment I walked into Living Spaces I was greeted by a lovely young man and pointed towards sofas. I walked into the sofa department and was greeted by every team member. Which I don’t like at most stores. However they are non commission and just check on you....
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Anonymous
Anonymous

Obviously you work for this company and had to write this review. All of us that were scammed by this company do not believe in your review.

4.7
Product
Living Spaces Sofa
#1271233
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Living Spaces - BS warranty service!

Had to move and couch broke beforehand! Called after I found a place and it was after their 10 day fine print! Refused to fix my couch now I'm stuck with a POS from China that don't work! I was a loyal customer and now Ill never shop here again! Fu LS!
1.7
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
Product
Living Spaces Sofa
#1268562
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Living Spaces - Horrible
I purchased a sofa and love seat for about $8,000 at the Vista location. I also purchased the VIP Plan. I noticed a tear in the sofa a couple months later. I called VIP and filed a claim. A tech came out and said he would order the replacement back for the sofa. I...
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GrowingBeagle
GrowingBeagle

This is why I do not purchase anything from Living Spaces anymore. Jerome's has an awesome guarantee!!

Product
Living Spaces Sofa
#1258485
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