Product: Living Spaces Customer Care Clear all filters (32 of 32 reviews match)
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called the corporate office ask to be transfer to a manger . waited on hold for 15 min. to find out there were no Manager available. funny this is when you are at the store people are all over you try to sell you something. after that good luck. my shopping days are over at Living spaces...
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2.7
Product
Living Spaces Customer Care
I liked
  • In store awesome
I didn't like
  • Customer service
  • Customer service on phone the worst ever
#1142389
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Customer service must be in training, IQ cant score even as high as a 5 year old.(Example) (did not think a POWER RECLINER would rise under legs), ( did not know what a wallaway was) worst experience ever . Delivery service was great, they only deliver, however wrong...
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Product
Living Spaces Customer Care
#1129002
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Bought something on the phone/online for store delivery.Policy does not state that I have to pick up in person. Three phone calls with HORRIBLE service and they will not allow an authorized person with documentation to pick up. NOTHING stated int the terms sent to me!!...
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2.5
Product
Living Spaces Customer Care
#1121367
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Needed a new handle for our dresser, needed the name of the manufacturer. She said that wasn't here job. Maybe her job won't exist long, certainly she has lost me as a customer!
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Anonymous
Shir b

I agree the most unprofessional dumb customer service in my lifetime. I'm still not over their stupidity. I rate them below 0I'm not satisfied yet and will take it all the...

2.0
Product
Living Spaces Customer Care
#1095463
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I wasnt treated as a valued customer as I took my business with Living Spaces and I spend A LOT of money. 13,000 to be exact! Their attitude towards me was extremely inconsiderate and were unwilling to work with me in providing me with the best customer service. Their...
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Product
Living Spaces Customer Care
#1091365
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The next day, when looking at the Living Spaces website, we found the exact buffet table from the online living spaces site, so we ordered that too. On delivery day we received a call that two of the six chairs we ordered "did not meet inspection" and they would just...
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1.0
Product
Living Spaces Customer Care
I didn't like
  • Worst customer service
#1073326
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I purchased 2 king bed frames and upon picking them up I was told there were 2 foot boards in one box.Once home we realized there was only one foot board. I called LS customer service and was told they would deliver it the next day. The next morning I called to find...
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1.0
Product
Living Spaces Customer Care
I didn't like
  • Customer service attitude
#1067393
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Called Living Spaces and was told that they needed to send out a carpenter to figure out why my couch was broken. The guy came and cut the bottom of my couch open and could not see any wood breaks. He then pushed from left to right on the seat cushion and the whole...
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Product
Living Spaces Customer Care
#1065182
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In the past I have bought through Room & Board but bought my first sofa with Living Spaces because they had seemed to step up their game in the last couple of years. To my dismay, the sofa was two weeks later than the latest date but I rolled with it. Then after a...
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2.5
Product
Living Spaces Customer Care
I liked
  • Look of the sofa
I didn't like
  • How they treat products that are defective
#1057375
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Wanted to make a purchase decided on the item got to front of store and after taking my credit card info was told item was no longer available.Went to the front and was then told he could get anything and when I told him free delivery was offered he turned around and...
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1.0
Product
Living Spaces Customer Care
#1052089
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