1.5
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Customer service
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Exchange, Refund and Cancellation Policy
Product or Service Quality
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I ordered a mirror piece for my living room wall as well as a 24x36" decorative state flag. The mirror came rather quickly, with THIRTEEN of the mirror parts broken off from the frame!

There were also mirrors that were chipped & loose from their setting. It looked cheap and nothing like the picture. The repackaging & return process is such a cumbersome waste of my time that I feel forced to keep it and "glue" the mirrors back on myself....Now as for the flag, it didn't come with the mirror and when I called to inquire, I was told it may take up to 20days!... Nonsense.

When I asked to just cancel that purchase, I was told I would have to wait until I received it and then refuse receipt. So it hasn't shipped, can take up to 20days to do so, but it's too late to cancel now.

:-? NEVER AGAIN.

Product or Service Mentioned: Living Spaces Shipping Service.

Reason of review: more than just 1 issue. poor quality, poor customer service, damaged merchandise.

Company wrote 0 private or public responses to the review from Nov 29.
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