Carlsbad, California
100% full Not resolved
Customer service

Delivery guys ruined my new carpet by dragging furniture along the steps.Company won't pay for damages.

Shame on them. I have before and after pictures plus receipts for newly installed carpet, the damages they caused are indisputable and they still won't pay. Don't shop here. They will take your money and throw you away as a customer.

There are a lot of stores that value their customers, Living Spaces does not. I went through all the proper channels, had the claims department come out, showed them receipts for the new carpet and the before pictures.

Their job is to find a bogus reason to not pay.Not okay.

Reason of review: Poor customer service.

Monetary Loss: $1087.

Preferred solution: Pay for the carpet on the stairs to be replaced. .

I didn't like: Worst cusotmer service, Dont take care of their customer.

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