3.0
Details
Customer service
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
1 comment

I had a sleeper sofa delivered today and it doesn't fit into our room. The delivery men said we had 7 days to return, with only a restocking fee.

We thought that sounded ok, because that would give us some time to attempt to get it around the weird hallways and into the room ourselves.

I've now scheduled it to be returned tomorrow, but I'm upset that there's also a $99 pickup fee. I was told about the restocking fee, but the guys who dropped off the couch made NO mention of another fee!

Ridiculous

Company wrote 0 private or public responses to the review from Aug 30.
Do You Have Something To Say ?
Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#1550129

Why should the delivery guy explain? Did YOU not ask questions when you purchased?

You May Also Like