I have been trying to get living spaces to honor their warranty for over a month only to hear back that they will not honor their warranty. This s a double recliner with a console...as you see in pic one recliner is fine the other one of the recliners has come unstitched and so it looks awful and the padding has shifted since it isn't stitched and so is very uncomfortable.
I bought the VIP warranty.
but apparently that is just a rip off since this is clearly a defect and yet is not covered according to Living spaces.
This makes no sense to me and they don't even call just sends e-mail saying they won't cover the defect because it is missing a component. Nothing is missing the recliner stitching and construction is just not up to quality standards.
Living spaces furniture and warranty is a rip off!!!!
Product or Service Mentioned: Living Spaces Recliner.
Reason of review: Warranty issue.
Preferred solution: Deliver product or service ordered.
I didn't like: Vip warranty and living spaces staff, Failure to honor manufacturer warranty and customer service.