Berkeley, California
0 comments
Not resolved

Don't get me wrong, I loved this place. I bought so many things here, but if anything goes wrong with your order, they are absolutely woeful addressing it.

Related: Living Spaces - No screen to review before we placed our order, plus no spot to put our promo code!!!

We ordered 2 matching side tables for our new house. When they arrived (already made) we had them in the living room wrapped while we painted. Point of note: Make sure you open the drawers when they're delivered, we didn't open the drawer until 3 weeks later and found out that all the screws were missing so it doesn't roll open or closed. It's at an angle now. If anything arrives, you literally have to get a magnifying glass and go over every inch of your item because they only give you 5 days to contact them about an issue. I called LS when we realized that the screws were missing. I wasn't looking for my money back, a discount or anything like that. I just wanted to exchange their broken one for a fixed one. They were so rude on the phone and in layman's terms told me 'Tough'. They won't send a replacement, won't issue a refund or discount. Basically, we're stuck with this broken side table that arrived like that. Absolute worst customer service. They'll take your money, but prayer that everything arrives as it should!

When I tried to post this on their page, they denied it, so don't be surprised when you read reviews that are all positive on LS webpage. They are hacks.

I didn't like: Staff professionalism, Customerservice, Customer service department.

Review #867434 is a subjective opinion of a user.

2.2
Advertised vs Delivered
Customer service
Product or Service Quality
Warranty
Price Affordability
Diversity of Products or Services
Website
Reliability
Value for money
Delivery Service
Style and Design
Exchange, Refund and Cancellation Policy
PRODUCT OR SERVICE Living Spaces Table
Reason of Review / Monetary Loss Damaged or defective / Not specified
Preferred solution Not specified

Had an Experience with Living Spaces?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be first to start a discussion.

You May Also Like

Living Spaces - Review in Furniture and Decor category from Oakland, California Living Spaces "I wood never suggest living spaces. Purchased a 2pc sec Sat 7/2, tried to cancel because the color was not acceptable. Called Tuesday to ask if Anyone could find..." Read more Living Spaces - Worst company ever Living Spaces "Seriously, the worst company ever. We ordered a sofa after months of searching for one we liked, but were delivered the wrong sofa! We ordered the floor model fabric,..." Read more Living Spaces - Review about Reclining Sofa from August, California Living Spaces "Me and my husband walked into Living spaces just to look at some furniture! We had a lady come up to us and asking us some questions and telling us..." Read more Living Spaces Spaces Living Spaces "Here is the crappy couch that Living Spaces sold me with warranty which they did not honor which I retired to the dump because it deteriorated so badly. The couch..." Read more Cienega Med Spa Reviews are PAID for Cienega Med Spa "RUN! Cienega Med Reviews are PAID FOR Cienega Med Spa pays for its reviews. Because of this, you should not trust ANY of their reviews. They offered me a $10..." Read more Claires - Getting both ears pierced with two piercings Claires "I went to Claire's in west gate mall to get my ears pierced for graduation and when the lady pierced my 2nd hole on my left ear she didn't put..." Read more Don Juravin - Hoax alert! Roca Lab's Gastric Bypass Alternative NO Surgery proven to be a sham! Don Juravin "Don't fall for this internet quackery called Gastric Bypass Alternative NO Surgery. This stuff tastes terrible and shockingly the owner of Roca Labs who claims to have invented this stuff..." Read more Calatlantic Homes - Buyer Beware! Calatlantic Landscaping is a big problem! Calatlantic Homes "My wife and I bought a home from Calatlantic in February of 2016 and had generally been happy with our new home - that is, except for the landscaping. About..." Read more