In Feb 2014, we purchased a sectional from Living Spaces. We like the sectional, but a one of the pieces (sections) came damaged- actually the section that came damaged wasn't the correct piece anyway.
We ordered a recliner section, not an armless chair section. It took them 4 weeks for someone to come out and evaluate the damage, then another 2 or 3 weeks for a repair person to (repair) it. I didn't want it repaired. I wanted the recliner section we originally ordered.
I have the receipt to prove it.
Now it's the end of July 2014, and still no resolution. In fact, I can't even get customer service on the phone- it answers, but then silence.
Review about: Living Spaces Recliner.
Monetary Loss: $310.