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1.3
Details
On 8/25/2018 my wife and I went to the Living Spaces @ Rancho Cucamanga store to buy sofa set that we saw online and we're prepare to point them out and go home with an easy buy. However, upon entering the store not one employee greeted us or asked if we needed...
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Review
#1635873 Review #1635873 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Teach workers that their first PRIORITY should be to assist the customers at the store. Aproach every customer in the store and ask if they need assistance!

Living Spaces in Perris Valley, California - VIP Care is horrible

1.0
Details
I bought $4,106.15 worth of furniture Jan 2017 and been trying to get my furniture under warranty fixed since 2/5/19. all my couch cushions have completely come apart. I am told its a manufacture defect to contact them, Manufacture says this is what warranty is for. The run around is un real and my claims have all been denied. I have had another issue a few years ago with my dinning room table as well. NO RESOLVE.
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#1634051 Review #1634051 is a subjective opinion of poster.
Pros
  • Large selection
Cons
  • Customer service department
  • Lack of warranty
  • Customer service are such lair
Reason of review
Warranty issue
Loss
$2500
Preferred solution
fix the problem and fix my couches
Tags
  • deceptive warranty
  • Warranty Claims
En 21017 compre un juego de muebles de cuero el cual pague casi $3000.00 y una aseguranza de 300 o un poco más ok el control del love seat se salió y el control del sofa tiene in sonido muy raro ok. Llame a la aseguranza a que vengan a repararlos y el technico took...
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Review
#1629923 Review #1629923 is a subjective opinion of poster.
Reason of review
Warranty issue
Loss
$3400
Preferred solution
Let the company propose a solution

Living Spaces in Phoenix, Arizona - Ottoman

2.4
Details
Purchased a custom ottoman. Someone sat on it and broke! Called living space and said was not designed to sit on! Can you believe it! An ottoman you dont sit on...never heard! Must not be quality! They did not repair. Very sad. Will never purchase anything from living space again.
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Review
#1626509 Review #1626509 is a subjective opinion of poster.
Reason of review
Damaged or defective
Loss
$500
Preferred solution
Fix it

Living Spaces in Oakland, California - Backorder

1.3
Details
I purchased over 7K of furniture and was told all the items were in stock. The day before the delivery I received a call from Living Spaces and was told one of the items were on back order and could take up to three weeks for me to get the item. I felt I was deceived. If I knew about the delay, I would not have Salvation Army pick up my old furniture.
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#1616475 Review #1616475 is a subjective opinion of poster.
1.3
Details
Living Spaces - Rude delivery service
Living Spaces - Rude delivery service
We had our king bed set delivered and assembled. When the delivery guys arrived, I have them bottled water to make them comfortable. They rushed to assemble the bed frame. The planks where the mattress would go on top were crooked, so I knew something was not right. I...
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#1615566 Review #1615566 is a subjective opinion of poster.
Pros
  • Design ok
Cons
  • Horrific experience
  • Poor delivery service
Tags
  • poor delivery service

Living Spaces in San Jose, California - Store experience positive. However, had extremely unprofessional delivery service. The man demanded we make up for his lost time and he has another deliveries (7 more).

2.2
Details
We explained we waited 2 days (at home) for the delivery and want to make sure the arrangements (3 pieces taking about 5 mins max) is ok. The delivery man started cursing in spanish not knowing we understand little of it. Extremely unpleasant with kids around and left with one piece assembled outside.
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Review
#1610334 Review #1610334 is a subjective opinion of poster.
Reason of review
Problem with delivery
Loss
$4500
Preferred solution
Full refund

Living Spaces in Chandler, Arizona - Warranty issues

1.0
Details
I bought a couch and also bought the VIP care which they offered at the sell of my furniture - it covered stains tears seam separation ink bodily fluids ect ... it looked and sounded awesome !!! WRONG!!!!! I have a seam separation and Living Spaces has discontinued their partnership with VIP because they say they are awful to work with . Not my problem you were partnered with them . But VIP won’t respond to my warranty and Living Spaces has totally sucked at helping and won’t do anything for me . I have been trying to resolve the issue since April. I will NEVER EVER buy from them again . Stay far away from this furniture store peeps ! They screw ya
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Review
#1602548 Review #1602548 is a subjective opinion of poster.
Reason of review
Damaged or defective
Loss
$150
Preferred solution
Give me a new cushion cover
1.8
Details
I bought an 800 dollar rug that is not as advertised. Its 10 days old and shedding like an old dog might. I politely asked to return it. DENIED!! I was told the policy is 7 days and it is now 3 days past. The sales person however told us "no problem returning a rug...
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Review
#1600434 Review #1600434 is a subjective opinion of poster.
Pros
  • Nice looking displays
Reason of review
Poor customer service
Loss
$755
Preferred solution
Full refund
Tags
  • Rude Agents
1.6
Details
Six months ago I bought 2 new sofas. Last week one of the arms on one sofa completely collapsed. I have spent a week trying to get someone to do something about this and told them that I work so it had to be a morning call. An appointment was made for tomorrow 7/12 and...
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#1584977 Review #1584977 is a subjective opinion of poster.