Living Spaces Care plan need to honor their claims. Not finding loop holes to not fulfill what this company promised.
Sales representative promised that human and animal bodily fluid are covered but they are not. Those particular fluids have smell and they will not care for that. Which doesn't take sense because the smell of urine in included in the urine it is not separate. This needs to be handled better.
Living Spaces Care Plan can do better than this! Stop promising things that are not true. And stop selling that it will cover it if it doesn't.
They will put you through a whole bunch of stuff before they can even bring anyone in. All they want to do is send you a cleaning kit.
Product or Service Mentioned: Living Spaces Sofa.
Reason of review: Warranty issue.
Monetary Loss: $5000.
Preferred solution: Full refund.