State: California City: Los Angeles Clear all filters (51 of 342 reviews match)
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they give you the sales pitch and promise all is covered up to 5 years. what they don't tell you is that if you have more then ONE stain you are automatically NOT covered. you can't ecumilate more then ONE stain per call. this company should be sued by every customer...
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1.0
I didn't like
  • Vip warranty
  • Management involvement with problem solving
  • Lying employee vip warranty managment would not help
#1045326
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I wish I read the reviews before even going to this store. We have come there two weeks ago looking for a bed and a mattress. The associates on the floor were very nice and helpful. We made our choice on a canopy bed with two nightstands, and the revive firm mattress....
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1.7
I didn't like
  • Ability to contact
  • No resposibilty taken
  • I feel cheated
#1004350
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We recently moved to LA and bought some furniture in Living Spaces, LA as soon as we arrived. Our in-store experience was wonderful, but it has gone seriously down hill ever since. We spent over $2000, and were ensured of next day delivery. 3 days later we are still...
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4.0
I liked
  • In store guidance
I didn't like
  • Everything else- shockingly bad
#952867
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Delivery Service Review

Living Spaces
#849631
2.2
Wow customer service at their corporate office is a joke. Pass the buck to anyone else other then who's responsible for the mistakes. Waiting 9 weeks for a part to be delivered on a broken sofa under warranty and no one knows where it is. Was delivered to then 5 weeks ago Still no idea where it is.
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Living Spaces Sofa Review

Living Spaces
#806977
1.0
Worst store to buy furniture and they don't honor the 5 year warranty i got on the sofa frame. It's call small claim court now. What i got to lose. They suck don't buy from them.
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Living Spaces Work Experience Review

Living Spaces
#774328
1.0
This company slaves there employees dont give them no rest n contractors dont like paying there employees
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Other Product Review

Living Spaces
#730511
They better get their act together...otherwise they will be running out of customers soon!
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We got a bed frame delivered in Oceanside. After they delivered it my wife asked them to take the old mattress and they refused and she asked them to help place a new mattress that we bought from somewhere else and they refused. The new mattress was heavy and my wife...
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#939035
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I ordered a full bed for my son's room. Upon ordering in the store, I was told the bed was in stock and could be taken home that night. They pushed delivery for only $99 and I agreed. Two weeks later, i have now waited on six separate occasions for the bed to be...
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Anonymous
Anonymous

Call the bank. Get your money back. File a report with the BBB.org.

#937802
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I have never been so upset in my life over buying furniture. For the last two days I have experienced nothing short than pure ***. Everything with delivery that could could wrong did and for two straight days. The customer service in California is awful!!! I can't...
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#867521
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I was extremely pleased with Hector, Guest Service Rep, who handled my huge phone order & worked out delivery , all while delivering excellent customer service. I couldn't help but notice his enthusiasm & willingness to ensure I was happy by the end of the call. He...
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#847566
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living spaces has the worst costumer services ever. i bought the pauline sofa and chair, happen to seat on the edge of the armrest, an it cracked, call customer services for repairs, they where rude beyond rude. happen to find out when the tech came to repair the...
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Anonymous
Anonymous

I too am having issues with dresser and nightstand. The finish bubbled on both and chipped and they said it's not a manufacture defect. Hoping to move up corporate and see wha...

1.0
I didn't like
  • Dont take care of their customer
#780081
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My first order they forgot the most important part of the bed frame. Fast forward: I was told my re delivery would be hours later and as late as midnight... Next I bought a side table which would be coming from Rialto and not in stock .... I paid in full and was told...
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#770684
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I bought my daughter a full price mattress at Living Spaces. Within 5 months it formed a hard lump coming out of the center area. I called to get the defective mattress replaced. I was told that the mattress is not necessarily defective until their inspector comes...
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3.0
I liked
  • Showroom
  • Product selection
  • Salesperson
I didn't like
  • Customer service
  • Warranty and customer service
#766820
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