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Living Spaces in Lincoln, Nebraska - Problem with tension on back of chair

The chair is fine with exception of chair back tension. Back will not stay in position that a person wants to incline to. Is there a fix I can do to give more tension? Please respond to geraldriggins5@gmail.com. Phone 402-873-1139 Bought recliner in California approx one year ago from Living Spaces and have used sparingly because of no tension to back of chair. Very uncomfortable to sit in as you have hold chair in position. pretty hard ot write 100 words wdhen I really don't want anything but a way to put more tension on the back of chair.
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#192470 Review #192470 is a subjective opinion of poster.
I was a loyal customer of Living Spaces and I purchased a recliner with massage capabilities, for my parents, based on the salesperson's statement that it came with a 5-year Mechanical Warranty. I asked for the warranty details upfront, but the salesperson told me...
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1 comment
Anonymous
#345738

In my opinion, it's not that the workers are incompetent, it's that the company does not spend any money to provide proper training. The start pay at Living Spaces Furniture is about $8 an hour, so there is really no incentive to learn anything that will provide assistance to customers. At that rate of pay, it's looked at as just a job to put a little bit of food on the table.

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#183810 Review #183810 is a subjective opinion of poster.
Loss
$800