Living Spaces
Reviews and Complaints
Business comparison
User's recommendation: Consider purchasing from Bob's Furniture.
Dreadful customer service
- Lying bastards
Preferred solution: Apology
User's recommendation: Take your business someplace else
They lied and did not perform as promised.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Gilbert, ArizonaYou sent me an email as to what the outcome was.
Living Spaces never budged from there original position. I have never used there merchandise and never.
Their position is that I am only a lowly customer and er are a large company do they do not need to deal with me. My happiest day will be when they go out of business.
Preferred solution: Full refund
User's recommendation: Never ever deal with this company.
Complaint
Preferred solution: Full refund
User's recommendation: DO NOT USE THEM
Horrible Customer Service
- Choices
- Lack of customer satisfaction
Preferred solution: Price reduction
User's recommendation: DO NOT BUY FURNITURE FROM LIVING SPACES.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerComplaint
To Whom It May Concern,
I am writing today to complain of the poor service I received from your company on April 10 2021. A representative of Living Space visited me at my home on that day.
Your representative walked in and started telling me that I am supposed to do this and that before he got there.
He then proceeded to leave a range of products in the living room and did not tell me what it was. I repeatedly tried to ask your representative about the products that were of interest to me, but he refused to deal with my questions. He was rude and unprofessional. We ended our meeting after 25 minutes without either of us having accomplished anything.
My impression of Living Space at Company has been tarnished, and I am now concerned about how my existing business is being managed by your firm.
Furthermore, your agent's inability or refuse to remove the boxes and trashes he brought with the product I ordered that I have had to engage in the cleaning services.
I trust this is not the way That Living Space wishes to conduct business with valued customers.
I would welcome the opportunity to discuss matters further and to learn of how you propose to prevent a similar situation from recurring. I look forward to hearing from you.
Yours faithfully,
Abraham Haile
Order# SO-00764873
Cust#: C 01167****
Order Date: 04/07/2021
Confirmation Code: GUUWRP
- Your delivery agent was rude and unproffesional
Preferred solution: Apology
User's recommendation: Do not send this agent to anybody house. He is a bad rep of your company.
Living Spaces takes orders for products they don't sell
Preferred solution: Deliver product or service ordered
User's recommendation: Go elsewhere. Terrible company. I can't comment on the product quality. I wouldn't know. They sell product they don't have.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Gilbert, ArizonaReturn policy is terrible
- Large selection
- Terrible return policy
Preferred solution: Full refund
User's recommendation: Please stay away and find a better place to shop..
Horrible Experience
User's recommendation: Do not waste your time.
So others will not be taken by Penn Foster
Penn Foster are a bunch of people who will lie and steal from the students anytime they can get by with it. Here is my story. I send in checks larger than my payments are to be to be honest with them and to get my bill paid in full. In Nov. of 2020, I sent them a check which just about paid my account in full. The check was lost in the mail and each time that I got online with the school, I always checked my balance. It bothered me that my one payment didn't reach the school so In Dec. of 2020, I called the school and had a nice talk to them about the payment. The person that I talked to stated that this call was put in my records of the missing payment. I informed the staff member that I would wait until that Friday to see if the check should arrive and if not, I would call back and make the payment good to them. I waited until Monday of the following week and called them and was told that the check didn't come. So I informed them that I would make a over the phone payment and for them to destroy the check if and when it comes. Again I was told that this was placed in my records for the check to be destroyed if and when it comes.
I was balancing my check book in Jan. of 2021 and saw that the original that was lost was cashed in by Penn Foster who were to destroy the check since I made payment over the phone. I called right away and I was treated like some kind of *** I asked for the money to be returned and the lady that I was talking to told me right out that the check was cashed and since it was cashed, there was nothing that they could do for a refund. I stated to her that my money from that check was free money to Penn Foster then and she stated "yes it is". I was lied to one the phone not once, not twice but three times about the check and they stole that money right out from under me even when it was understood that the check was to be destroyed.
Don't go to Penn Foster at all because that is what they do is lie and steal from the students like they did to me. So for me to get my money back is to take another class from this lying, crooked place so that my money will not be free money to them. Don't believe a word they tell you. They tell you one thing and then turn around and lie about it to your face. I know now that is another check comes up missing while being forced to take another class to recover the money they stole from me, I will not make anymore over the phone payments nor replace a check that has been lost. Penn Foster will keep it.
Find another college to go to. Not Penn Foster, the lying and crooked jerks that they are.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Menifee, CaliforniaWorst customer service ever!
Went to Living Spaces to purchase a new sectional couch. Talking to the sales person she talked us into the carefree insurance.
We hesitated at first, but she was very convincing on why we should get the insurance.
We were happy with our couch until we smelled smoke coming from the USB electrical consul, we immediately unplugged our electronics and unplugged the consul from the wall outlet.If we weren't home it could have burned the house down.
Contacted the carefree insurance she sold us on sent them pictures told them what happened. Carefree said we could get a new USB electrical consul. They said to contact
Living spaces to get the new one. I called and living spaces said they were on back order
that I had to wait till they came back to stock.
I waited a month no phone call, so I call living spaces, they told me they no longer carry that sectional.
Living spaces told me I can get a whole new sectional to replace mine, but they needed an okay from Carefree ins. Carefree wont get back to me or Living Spaces.
WORST COSTUMER SERVICE EVER!
I WILL NOT BE SHOPPING WITH LIVING SPACES EVER.
I RECOMMEND YOU TAKE YOUR BUSINESSES ELSEWHERE.
- Worst customer service ever
Preferred solution: Full refund
User's recommendation: Avoid living Spaces and Carefree Warranty.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Huntington Beach, CaliforniaLied to and bad customer service
- Product assortment in the store
- Vip warranty and living spaces staff
- How they treat products that are defective
- Customer service on the phone
Preferred solution: Let the company propose a solution
User's recommendation: Stay away. Plenty of other stores now in the area
Horrible service
User's recommendation: I strongly do not recommend Living Spaces to anyone
So pissed
- Way the couch looks
- Choices
- Did not like their service on vip care protection plan
- Ability to contact
- Being lied to then treated horribly when i discovered their lies
Preferred solution: Let the company propose a solution
User's recommendation: Stay far away
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