We purchased a couch from Living Spaces in Vista, CA, along with the VIP protection plan. We were told by the sells person, if anything happens to the couch we would be covered, (rips, tears, stains, etc.....) BIG FAT LIE! I called the Protection Plan folks and they...Read more
- Ease of getting to the show room
I didn't like
- Warranty and customer service
On 4/22/14 I purchased almost $5000 worth of furniture from your Vista California store. Also we purchased an extended warranty. The sales person convinced us that this would cover almost anything that went wrong with anything. All went ok until I notices some wear on...Read more
I didn't like
- Do not stand by warranty
- Vip warranty
spent nearly $10,000 last year at the Monrovia branch. went this weekend bought some more items. was told by the person at the register because it was a floor item it must be picked up in 48 hours. long story short went to pick up the item and it wasn't even taken...Read more
- In store awesome
I didn't like
- Customer service
- Customer service on phone the worst ever
Living Spaces - Bunk bed height adjustment
Very poor service. I sent them lot of pictures with the issue that I was facing and never bothered to help me out. I have to live with this bunk bed that an si unhappy about. All they had to do was readjust the height and denied my claim. Service is not good would not recommend any furniture to be bought from living spaces.
Living Spaces - Bizarre and terrible experience.
Delivery man cane to my apartmtment and decided he was to busy to finish delivery and left after breaking into building.
Living Spaces - 11 months and going unresolved issue
Bought a couch where one of its legs didnt have a cushion but a piece of staple instead which ended up scratching the hardwood floor i recenlty bought. Customer service always nice but they do absolutely nothing to fix issue. Got contacted once only by some manager who called me on e and left a message and ive been trying to get a hold of them again for the past 2 month......so disappointing
Living Spaces - Disappointed
Living spaces is not a shop would only make fun of their consumers and had a bad experience and I just took an unpleasant time and waited more than three months to be able to receive my order which said they would receive from 2 to 3 weeks only lies And false promises know how to answer when questions are involved
We ordered a rug that wasn’t in stock at the store. We had to wait a week for it to be delivered from California. Received the call that it was ready for pick up. When we arrived to pick up the rug they asked me if it was a floor display rug. I said, “No it’s a new rug...Read more
I give them MINUS 10 stars, Worst customer service Worst sales Worst delivery Worst vendors Cheap made furniture , bad quality but high prices NO SUPPORT, NO WARRANTY , NO RETURNS I SPENT $3000.00, after 24 hours recliner $1000.00 did not recline, 4 weeks latter...Read more
We bought a king bed frame from LS. It was delivered in several boxes that were correctly labeled for the product we bought—We counted and checked all the pieces for damage upon delivery and signed off. All seemed well until a few weeks later when we assembled the bed...Read more
We bought an electric motorized recliner and sofa (delivered 7/7/17) and the recliner died the last week of October. We opened a claim on November 17 because the USB port and power are working, but the motor for the recliner itself has died. The motor had stopped...Read more
we purchased a sofa over 1k and the seams started to come undone. we had standard warranty therefore they sent out a repair guys who spoke very little english to come out to our home to do the repair. he just restiched the same seams and that was it. i asked if i...Read more
I didn't like
- Actual products
We were moving from AZ to OR and spent over $4,000 on a custom sectional sofa. We were told it would take a “couple of weeks” to have it custom made and that delivery would be no problem. Got a call after 2 weeks saying it’s ready and delivery will be in 3 MORE WEEKS!!...Read more
I have spent thousands of dollars with this company and will never do business with them again. My couch cushion got damaged, which they agreed to replace since I paid the sizable fee for the extra warranty. I was originally told it would take 4-6 weeks for the new one...Read more
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