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I advise all people reading these horrible and very old reviews to ignore them. The company is growing when others are closing. Seriously, get up to date and delete 5 yr old comments! They constantly improve product design, quality and customer service, largely because...
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4.9
#1103353
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I purchase a hodan couch last march and before august end i had a problem with it. I called the customer service and they informed me that it is still under warranty but then a customer service from the warranty dept called and informed me that i need to pay $99.00 for...
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1.5
#1100056
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Don't know where to start!!!! We bought couch and tv console. They delivered couch but no console. Called Them and they said they didn't have it anymore but never told us. 2. Bought two Chairs and they delivered one I said where's the other to delivery guy he said it...
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2.1
#1092989
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Living Spaces - Poor customer service

Living Spaces
#1095463
2.0
Details
Needed a new handle for our dresser, needed the name of the manufacturer. She said that wasn't here job. Maybe her job won't exist long, certainly she has lost me as a customer!
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Product or Service Quality
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Value for money
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Living Spaces - Disappointed

Living Spaces
#1082803
Living spaces is not a shop would only make fun of their consumers and had a bad experience and I just took an unpleasant time and waited more than three months to be able to receive my order which said they would receive from 2 to 3 weeks only lies And false promises know how to answer when questions are involved
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Living Spaces - Horrible customer service
Living Spaces - Horrible customer service
Living Spaces - Horrible customer service
1/3

Living Spaces - Horrible customer service

Living Spaces
#1074090
1.8
Details
Living spaces shipped me a broken table top as part of my dining set and it has taken me days and numerous phone calls to try and get it replaced. Horrible experience.
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Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website

Living Spaces - Poor quality expensive extended warranty

Living Spaces
#1065648
First of all living spaces does not have good quality furniture, but we found a nice Electric leather recliner sofa and two cloth accent chairs, you have to pay 15% per item for extended warranty, also picked out dining set and same thing goes for that we are going to cancel and spend a little more for solid oak better quality in the long run the prices will even out and this way we buy once.
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The bedroom set I bought for my room Bayfront with the two nightstands CIARA look good. I didnt buy the chest because remember we wanted to see what the bedroom looked like with just the 3 pieces? In doing I could purchase the chest later on and other items piece by...
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#1091365
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I bought sofa and loveseats from living spaces. Furniture got delivered and found open seams and torn on the love seat. Obviously, I returned furniture on the spot and living spaces charging me for restocking fee. When I called in to return furniture, nobody mentioned...
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#1086574
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I bought the Damon II upholstered platform bed and at 1 year 4 months the side wood rail cracked in half. Contacted Living Spaces in Phoenix, Arizona where I bought this bed, and was told it is past the 1 year warranty so too bad, demanded to talk to manager who took...
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1.8
I liked
  • Design of my items
I didn't like
  • How they treat products that are defective
  • Poor quality and lack of service
#1085485
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CUSTOMER SERVICE IS THE WORST I have ever experienced. Around May of 2017 I went to Living Spaces to look at mattresses and adjustable bases. I found an adjustable, the Refuge Twin XL - 2 make a King) base that was on sale and appeared to be of great quality. The sales...
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#1084173
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Bought a sofa and love seat in December. Frame broke on sofa in Feb. and they did replace but I asked at the time if this was going to be an ongoing problem, they said no. This time it lasted 5 months and the frame has broken again. Called customer service and they...
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2.2
I didn't like
  • Customer service warranty
#1083115
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Living spaces salesperson told me no problem to return area rug after explaining that it would be a few weeks before I would know if it would work with my sofa that was in storage because we were renovating our house. After three weeks we were excited to lay down the...
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1.8
#1081092
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I was told by a sales rep. ashley furniture had the same sofa that i wanted to buy, and if they had it cheaper they would honor the same deal. So i went back nect day with my add from ashley store. and ask for the 25% off as a price match with ashley. After whispers...
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#1079868
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