We bought a king bed frame from LS. It was delivered in several boxes that were correctly labeled for the product we bought—We counted and checked all the pieces for damage upon delivery and signed off. All seemed well until a few weeks later when we assembled the bed...Read more
We bought an electric motorized recliner and sofa (delivered 7/7/17) and the recliner died the last week of October. We opened a claim on November 17 because the USB port and power are working, but the motor for the recliner itself has died. The motor had stopped...Read more
I didn't like
- Dont take care of their customer
- Warranty and customer service
- Lack of product quality
we purchased a sofa over 1k and the seams started to come undone. we had standard warranty therefore they sent out a repair guys who spoke very little english to come out to our home to do the repair. he just restiched the same seams and that was it. i asked if i...Read more
I didn't like
- Actual products
Living Spaces - Bizarre and terrible experience.
Delivery man cane to my apartmtment and decided he was to busy to finish delivery and left after breaking into building.
Living Spaces - 11 months and going unresolved issue
Bought a couch where one of its legs didnt have a cushion but a piece of staple instead which ended up scratching the hardwood floor i recenlty bought. Customer service always nice but they do absolutely nothing to fix issue. Got contacted once only by some manager who called me on e and left a message and ive been trying to get a hold of them again for the past 2 month......so disappointing
Living Spaces - Disappointed
Living spaces is not a shop would only make fun of their consumers and had a bad experience and I just took an unpleasant time and waited more than three months to be able to receive my order which said they would receive from 2 to 3 weeks only lies And false promises know how to answer when questions are involved
Living Spaces - Horrible customer service
Living spaces shipped me a broken table top as part of my dining set and it has taken me days and numerous phone calls to try and get it replaced. Horrible experience.
We were moving from AZ to OR and spent over $4,000 on a custom sectional sofa. We were told it would take a “couple of weeks” to have it custom made and that delivery would be no problem. Got a call after 2 weeks saying it’s ready and delivery will be in 3 MORE WEEKS!!...Read more
I have spent thousands of dollars with this company and will never do business with them again. My couch cushion got damaged, which they agreed to replace since I paid the sizable fee for the extra warranty. I was originally told it would take 4-6 weeks for the new one...Read more
Customer service must be in training, IQ cant score even as high as a 5 year old. (Example) (did not think a POWER RECLINER would rise under legs), ( did not know what a wallaway was) worst experience ever . Delivery service was great, they only deliver, however wrong...Read more
I purchased an outdoor set from Living Spaces. Within three months the plastic started to curl up all around. I was told that the delivery man should have told me not to put it in the sun and that there was a line (somewhere) before I bought it that said this as well....Read more
I went to the store and look for the floor lamp. Unfortunately not available in the store, they said they will be coming from another store in which it takes 5 days. So i paid in cash. After 7 days I followed up with them and again not available in 2 weeks. I tried to...Read more
Really?!?! I buy the Rocco table and chair set. 2 chairs are unbalanced and 1 has 2 right legs. So I can’t even put it together. You send out replacements and they’re unbalanced also, so I refuse the delivery. Now the supervisor tells me they are coming to pick up the...Read more
Bought something on the phone/online for store delivery. Policy does not state that I have to pick up in person. Three phone calls with HORRIBLE service and they will not allow an authorized person with documentation to pick up. NOTHING stated int the terms sent to...Read more
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